Get in touch
Every message lands with the Clodia team and gets a reply, usually within a working day.
Send us a message
For support, billing, feedback, partnerships, or anything else. If you use the email on your Clodia account we can find you straight away.
Response time
Before you email
Common things you can sort yourself in < 30 seconds.
Change your profession, region, or test date
/account: profession switcher updates content instantly.
See your full attempt history
/progress: every test attempt with timeline + trend.
Ask Clodia about a specific answer
On any results page, click "Ask Clodia about this". Clodia sees the exact question, your answer, and the rubric.
Cancel / manage a subscription
Go to your account page and open the billing portal. You can cancel, switch plans, or update your card there any time. Changes take effect immediately and you keep access until the end of the period you've paid for.
Refunds
Refunds and cancellations: your 14-day right to cancel, how to ask, and how long a refund takes.
Operator
Clodia is a trading name of Robins Adventures (Robin Jose) · United Kingdom
Postal address for legal / regulatory matters: 5 Fern Street, Keighley, West Yorkshire, BD21 3AZ, United Kingdom.