Get in touch
Every message lands with the Clodia team and gets a reply, usually within a working day.
For support, feedback, partnerships, or anything else.
Subject prefixes that help us prioritise: [Bug] [Billing] [Account] [Feedback] [Press]
Response time
Before you email
Common things you can sort yourself in < 30 seconds.
Change your profession, region, or test date
/account — profession switcher updates content instantly.
See your full attempt history
/progress — every test attempt with timeline + trend.
Ask the AI tutor about a specific answer
On any results page, click "Ask the tutor about this" — the tutor sees the exact question, your answer, and the rubric.
Cancel / manage a subscription
Go to your account page and open the billing portal — you can cancel, switch plans, or update your card there any time. Changes take effect immediately and you keep access until the end of the period you've paid for.
Operator
Clodia is operated by Bkdin App, registered in the United Kingdom.
Postal contact for legal / regulatory matters: by request via email.